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Tips import doesn't work

Posted: Fri Sep 19, 2025 9:19 am
by Pierpiero86
Good morning,
I don’t know why only part of the tips are being imported.
I’m using two different Google Sheets: one for Over 1.5 HT market and one for Over 1.5 FT, taken from two different files with different provider names (image attached).
However, the BF software only imports the Over 1.5 HT market.
I downloaded the market for both in the BF software (see other picture).

Re: Tips import doesn't work

Posted: Fri Sep 19, 2025 10:44 am
by BfBotManager
How did you set tips auto loading URLs? You must have two different URLs, one for each spreadsheet.

Re: Tips import doesn't work

Posted: Fri Sep 19, 2025 10:57 am
by Pierpiero86
Yes, I’ve two different URL that copy and paste in the auto loading tips.

Re: Tips import doesn't work

Posted: Fri Sep 19, 2025 12:37 pm
by BfBotManager
Please use Contact form and send us log file, screenshots of Manage tips form and of Tips auto loading schedule form to check it.

Re: Tips import doesn't work

Posted: Fri Sep 19, 2025 3:02 pm
by Pierpiero86
many Thanks...I sent you the topic by contact form.

Re: Tips import doesn't work

Posted: Fri Sep 19, 2025 3:36 pm
by BfBotManager
You used comma as decimal separator. Changing it to decimal point should fix the issue.